Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to U AND I RESOURCES PRIVATE LIMITED, 410 A, Rajhans Skylar, Y-Juncation, Udhana-Magdalla Road, Surat, Gujarat 395007.

UIRPL Console refers to our internal operations platform used by our content supervisors and authorised clients to coordinate LinkedIn content briefing, drafting, review, approval, publishing, and performance reporting.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

State, Country refers to: Gujarat, India.

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

LinkedIn Member Data refers to any data UIRPL receives from LinkedIn through LinkedIn's official APIs about an individual LinkedIn member, including but not limited to profile fields, post content, engagement metrics, and comments.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to UIRPL, accessible from https://uirpl.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Name
Email address
Phone Number
Designation, organisation, and industry
Billing address and tax identifiers (for clients)
Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information We Receive from LinkedIn and Other Connected Services

UIRPL Console integrates with LinkedIn's official APIs (the Marketing Developer Platform and Sign In with LinkedIn) to provide managed content publishing and analytics services to our clients. When You authorise UIRPL to manage Your LinkedIn member profile or LinkedIn Company Page, We receive the following categories of data from LinkedIn:

- Authentication and identity data: OAuth access tokens and refresh tokens, Your LinkedIn member ID or organization URN, Your name, Your photo, and Your headline.
- Content data: posts, articles, and other content that You author and approve for publishing, including any attached media (images, documents).
- Engagement data: aggregate post performance metrics (impressions, reactions, comments, shares) and profile-level metrics (profile views, follower counts, search appearances).
- Comment data: comments left by other LinkedIn members on Your posts, including the commenter's display name and public profile fields, for the purpose of displaying these inside UIRPL Console so that You and our supervisors can review them.

We receive this data only after You (or Your authorised Page administrator) explicitly grant UIRPL Console permission through LinkedIn's official consent flow. You may revoke this permission at any time, either inside UIRPL Console or through Your LinkedIn account settings; on revocation, We cease all further API calls associated with Your authorisation.

We do not request, receive, or use LinkedIn Member Data for advertising targeting, sales prospecting, recruiting, lead generation, audience building, or enrichment of any CRM or marketing automation platform. Our use of LinkedIn data is limited solely to managing the LinkedIn member profile or LinkedIn Company Page of the client who has authorised Us.

We comply with LinkedIn's published Data Storage Requirements (https://learn.microsoft.com/en-us/linkedin/marketing/data-storage-requirements) and LinkedIn API Terms of Use (https://www.linkedin.com/legal/l/api-terms-of-use). Specifically:
- Most LinkedIn member profile data is cached for no more than twenty-four (24) hours, then refreshed on demand.
- LinkedIn member social activity data is cached for no more than forty-eight (48) hours, then refreshed on demand.

We retain derived analytics (for example, aggregated engagement rates and period-over-period performance summaries) for the duration of Your engagement with UIRPL, because these derivatives are Our own analytical outputs and not raw LinkedIn Member Data.

OAuth Tokens and Credential Handling

UIRPL Console uses OAuth 2.0 to obtain authorisation to act on Your LinkedIn account. We treat the resulting tokens with the same care as financial credentials.

- OAuth access tokens and refresh tokens are stored encrypted at rest using a dedicated, industry-standard key management service hosted on cloud infrastructure located in India.
- Tokens are decrypted only in-memory at the moment they are used to make an authorised API call, and only by authenticated UIRPL Console services running inside Our private network.
- Tokens are never written to application logs, never copied to backups in plaintext, and never shared with any third party.
- When You offboard from UIRPL, when You revoke Our access via LinkedIn settings, or when You exercise Your right to erasure, We revoke and delete all tokens associated with Your account.

Automated Processing and AI-Assisted Content

UIRPL uses artificial intelligence to support, not replace, the work of Our content supervisors. Specifically, AI systems may be used to:
- Help research industry trends, news, and topics relevant to Your area of work.
- Draft proposed LinkedIn posts, articles, or carousel slides for Your review.
- Suggest content formats and posting times based on engagement patterns.
- Assist supervisors in moderating and triaging comments left on Your posts.

In all cases:
A human supervisor on the UIRPL team reviews proposed content before it is presented to You.
You (or Your designated approver) approve every piece of content before it is published to Your LinkedIn account.
No automated system publishes to Your LinkedIn account without an upstream human approval.

You may at any time request additional information about how AI is used in the preparation of content on Your account by writing to Our Grievance Officer (see "Your Rights and Grievance Redressal" below).

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies Type: Session Cookies Administered by: Us Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering Your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter Your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please refer to the Cookies Section of this Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service including to monitor the usage of Our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To deliver the LinkedIn content service that You have engaged Us for: this includes planning, drafting, reviewing, obtaining Your approval for, publishing, and reporting on content posted to Your LinkedIn account.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which We offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For internal improvement: We may use anonymised or aggregated information for data analysis, identifying usage trends, determining the effectiveness of Our service delivery, and improving Our methodologies. Such anonymised information cannot be used to identify You.

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to deliver Our Service to You. These include cloud infrastructure providers, payment processors, communication providers, and AI inference providers. Each is bound by a data processing agreement.

For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

With Affiliates: We may share Your information with Our affiliates, in which case We will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

With Your consent: We may disclose Your personal information for any other purpose with Your consent.

We do not sell Your Personal Data to third parties, and We do not share LinkedIn Member Data with any third party other than the Service Providers strictly necessary to provide the Service to You.

Data Retention

We retain different categories of data for different periods, as set out below:

- Client account information (name, contact, billing): For the duration of Your engagement with UIRPL plus seven (7) years thereafter, for compliance with applicable tax and corporate law.
- OAuth tokens (LinkedIn): For the duration of Your engagement with UIRPL; deleted within thirty (30) days of offboarding or consent withdrawal.
- LinkedIn member profile data: Cached for a maximum of twenty-four (24) hours, then refreshed on demand.
- LinkedIn member social activity data: Cached for a maximum of forty-eight (48) hours, then refreshed on demand.
- Content produced for You (drafts, finals, approved posts): For the duration of Your engagement plus three (3) years thereafter, for portfolio and quality-improvement purposes (You may request deletion at any time).
- Derived aggregate analytics (engagement rates, growth metrics): Retained indefinitely in anonymised form; tied-to-Your-account derived metrics are deleted within thirty (30) days of offboarding.
- Application logs and audit trail: Twelve (12) months, then deleted.
- Backups: Encrypted, retained for thirty (30) days, then deleted.

Data Residency and Cross-Border Transfers

UIRPL Console hosts client data on cloud infrastructure located in India. We rely on the following categories of service providers, some of which may process limited data outside India:
- Large language model inference providers, for content drafting and supervisor assistance. No LinkedIn Member Data is transmitted to these providers; only client-authored briefs and Our own internal supervisory text.
- Image generation providers, for content visuals where applicable.
- LinkedIn (global), for the LinkedIn APIs themselves.
- Other inference and infrastructure providers as We may engage from time to time, each subject to written data processing agreements with UIRPL covering security, retention, and prohibited use of inputs and outputs for model training.

Cross-border transfers are made under contractual safeguards in line with Section 16 of the Digital Personal Data Protection Act, 2023 and do not include transfers to any country to which the Central Government has restricted transfers.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to such transfers.

Data Security

We implement organisational and technical safeguards proportionate to the sensitivity of the data We process. Specifically: - All data in transit is encrypted using industry-standard TLS.
- All data at rest is encrypted using AES-256.
- All OAuth tokens are encrypted using a managed key management service; access is logged and audited.
- Access to UIRPL Console is restricted to authenticated staff with role-based permissions; multi-factor authentication is required for all staff accounts.
- Access logs and audit trails are reviewed on a periodic basis.
- We conduct vulnerability assessments at least annually.

We will notify You and the appropriate regulatory authority of any personal data breach that is likely to result in significant harm, within seventy-two (72) hours of becoming aware of it, in compliance with the Digital Personal Data Protection Act, 2023. However, no method of transmission over the Internet, or method of electronic storage, is one hundred per cent secure. While we strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Your Rights and Grievance Redressal under India's Digital Personal Data Protection Act, 2023

UIRPL recognises clients and users as data principals under India's Digital Personal Data Protection Act, 2023 ("DPDP Act"). You have the following rights:

- Right to access: You may request a summary of the personal data We hold about You and the processing operations performed on it.
- Right to correction and erasure: You may request that We correct inaccurate data or erase data that is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.
- Right to consent withdrawal: You may withdraw Your consent for any specific processing activity at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
- Right to grievance redressal: You may submit a grievance about how Your data is handled.
- Right to nominate: You may nominate another individual to exercise these rights on Your behalf in the event of Your death or incapacity.

To exercise any of these rights, please contact Our Grievance Officer:
Grievance Officer: Vijay Kanani
Email: info@uirpl.com
Postal address: 410 A, Rajhans Skylar, Y-Juncation, Udhana-Magdalla Road, Surat, Gujarat 395007, India

We will acknowledge Your grievance within seven (7) working days and respond substantively within thirty (30) days, in compliance with the DPDP Act.

In addition, the Service may give You the ability to delete certain information about You from within the Service directly. You may update, amend, or delete Your information at any time by signing in to Your Account and visiting the account settings section that allows You to manage Your personal information. Please note, however, that We may need to retain certain information when We have a legal obligation or lawful basis to do so.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: info@uirpl.com
By visiting this page on our website: https://uirpl.com
By phone number: 9099901000